Beryl

Scott

Getting started

🚲 Set Up, Sign In, and Start Riding 📱

Signing up

🚲 How to Find and Hire a Beryl Vehicle 🛴

🚲 Can I Reserve or Rent Multiple Beryl Vehicles? 🛴

Starting your Journey

Your Guide to Getting Around Easier and Faster

Riding a Beryl E-Bike⚡

Your Guide to Getting Started and Staying Safe

Riding a Beryl e-Scooter 🛴

Riding a Segway ⚡

Taking a break during your ride? No problem

How to Pause Your Beryl Ride ⏸️

Important information about our riding rules

Can I Ride Outside the Beryl Zone? 🌍

I Left My Vehicle Unlocked and Now It’s Gone 🚓

How to Report an Accident During Your Journey

What to Do if You're Involved in an Accident During Your Journey

Park Smart This Summer: Lock Before You Lounge

Lock It or Lose It: Avoid Unlocked Charges This Summer ☀️

Riding a Beryl

Learn what to do if you arrive at a full Beryl bike stand

What Happens If the Bike Stand Is Already Full When I Arrive?  🚲

Guide on how to lock your bike, e-bike or e-Scooter

How to Lock Your Bike and End Your Ride 🔐

This guide will help you end your bike ride correctly in the app, even if you run into issues with the bike bay or front lock.

Your Non-Manual Lock E-Bike isn't ending 🔐

Ending your Journey

Find answers and get help from Intercom Support and Community Experts

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