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Getting started
Ready to get riding?
How to find and hire a Beryl vehicle
Can I reserve a vehicle?
Can I unlock multiple vehicles at the same time with one account?
How do I search for a specific vehicle?You can now filter by vehicle type! This is really handy for when you are searching for a specific vehicle type for your ride.
How do I unlock a bike?How to unlock and troubleshooting problems with unlocking the bike.
West Midlands: Beryl BonusEarn credit when taking an out-of-bay bike back to a parking bay.
Riding a Beryl e-bikeInformation on safely using our e-bike, an electric pedal assist bike
Riding a Beryl e-Scooter
Pausing your rideHow to pause your ride to make a quick stop and how much it costs
Can I ride outside the Beryl Zone?Out of Zone charges, unlocking and locking outside the zone
I left my vehicle unlocked and now it's gone. What should I do?
Navigating the Segway e-bikesFrequently asked questions about our Segway e-bikes in Cornwall and Watford