Beryl

Shannon

Scott

Greater Manchester

Getting Started with the Starling Bank Bike App

🚲 Set Up, Sign In, and Start Riding 💛

🚴 Starling Bank Bikes: Pricing Guide

Signing Up

Whether you're heading to work, running errands, or exploring the city, Starling Bank Bikes has you covered

🚲 How to Find and Hire a Starling Bank Bike

🚲 Can I Reserve or Rent Multiple Starling Bank Bikes?

Earn free ride time by returning out-of-bay vehicles to a parking bay

🚲 Starling Bank Bike Bonus

Starting your journey

Your Guide to Getting Around Easier and Faster

Riding a Starling Bank E-Bike ⚡

Taking a break during your ride? No problem

How to Pause Your Starling Bank Bike Ride ⏸️

Tips for a smooth and secure journey with Starling Bank Bikes

🛡️ How to Stay Safe When Riding

Important information about our riding rules

Can I Ride Outside the Starling Bank Bike Zone? 🌍

I Left My Vehicle Unlocked and Now It’s Gone 🚓

How to Report an Accident During Your Journey

What to Do if You're Involved in an Accident During Your Journey

Riding a Starling Bank Bike

Guide on how to lock your Starling Bank Bike

How to Lock Your Bike and End Your Ride 🔐

Learn what to do if you arrive at a full Beryl bike stand

What Happens If the Bike Stand Is Already Full When I Arrive? 🚲

This guide will help you end your bike ride correctly in the app, even if you run into issues with the bike bay or front lock.

Your Non-Manual Lock E-Bike isn't ending 🔐

Ending your journey

🏥 Found a Damaged or Abandoned Starling Bank Bike?

📣 Need Help with Starling Bank Bikes?

We always aim to provide a reliable service and helpful support, but we understand that sometimes things don’t go as expected. If you’d like to raise a complaint, we’ve outlined…

Making a Complaint

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