Greater Manchester
About Starling Bank Bikes
🚲 How to Find and Hire a Starling Bank BikeWhether you're heading to work, running errands, or exploring the city, Starling Bank Bikes has you covered
🚲 Can I Reserve or Rent Multiple Starling Bank Bikes?We get asked this a lot
🚲 Starling Bank Bike BonusEarn free ride time by returning out-of-bay vehicles to a parking bay
Riding a Starling Bank E-Bike ⚡Your Guide to Getting Around Easier and Faster
How to Pause Your Starling Bank Bike Ride ⏸️Taking a break during your ride? No problem
🛡️ How to Stay Safe When RidingTips for a smooth and secure journey with Starling Bank Bikes
Can I Ride Outside the Starling Bank Bike Zone? 🌍Important information about our riding rules
I Left My Vehicle Unlocked and Now It’s Gone 🚓What should I do?
What to Do if You're Involved in an Accident During Your JourneyHow to Report an Accident During Your Journey
Lock It or Lose It: Avoid Unlocked Charges This Summer ☀️Park Smart This Summer: Lock Before You Lounge
How to Lock Your Bike and End Your Ride 🔐Guide on how to lock your Starling Bank Bike
What Happens If the Bike Stand Is Already Full When I Arrive? 🚲Learn what to do if you arrive at a full Beryl bike stand
Your Non-Manual Lock E-Bike isn't ending 🔐This guide will help you end your bike ride correctly in the app, even if you run into issues with the bike bay or front lock.
Contact us
Contacting Our Customer Service Team
🏥 Found a Damaged or Abandoned Starling Bank Bike?Thanks for keeping an eye out 👀
📣 Need Help with Starling Bank Bikes?Here's How to Get in Touch
Making a ComplaintWe always aim to provide a reliable service and helpful support, but we understand that sometimes things don’t go as expected. If you’d like to raise a complaint, we’ve outlined…