There are two simple ways to pause your ride and keep your journey going smoothly.
Pause Method 1: Pause from the App 📱
While you’re riding, just open the Beryl app and tap ‘Pause my ride’. You’ll be directed to lock your bike. Once the bike is locked, your ride will automatically pause.
Pause Method 2: Lock First, Then Pause 🔒
If you lock your bike before tapping ‘Pause my ride’, don’t worry! The app gives you a one-minute window to choose whether to pause your ride or end it. If you don’t select pause within this minute, your ride will end automatically.
What Does Pausing Cost? 💰
Pay as you ride: Pausing is charged at the same per-minute rate as riding.
Minute Bundle: Each minute paused will deduct from your minute balance.
Ready to Keep Riding? 🚴♂️
When you’re ready to go, just tap ‘Unlock bike’ in the app and continue your journey.
Important to Know ⚠️
If you don’t unlock your bike within 15 minutes of pausing, your ride will automatically end, and any applicable out-of-bay or out-of-zone fees will be charged.
Pausing your ride is easy and flexible, so you can take breaks without worrying about ending your trip. Enjoy your ride with Starling Bikes 💛