How to Find a Starling Bikeš
All available Starling Bikes can be found directly in the app.
Bays with vehicles are shown with icons on the map.
Look for:
ā” for e-bikes
Tap on any bay icon to see:
How many vehicles are available
The estimated battery range for e-bikes
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āš¢ Unlocking with the Bike ID
If your phone doesnāt support contactless, no problem. You can still unlock the bike using the 6-digit unlock ID on the unlock pad.
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Having Trouble? Hereās What to Do
Lock not opening
Make sure nothing is blocking the rear wheel lock (like a spoke), and try gently wiggling the lock bolt while the mechanism is activating.
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Vehicle unavailable
Youāll receive an in-app message if the vehicle is out of service. It may need repair or be waiting for collection. Simply find another nearby vehicle to continue your journey.
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š Filtering for Specific Vehicle Types
Looking for just an e-bike? Use the filter tool in the top right corner of the map.
Turn filters on/off for each vehicle type
Filter for one or multiple types at once
Bays with available filtered vehicles will be shown on the map
A blue dot on the filter icon means you have filters active
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Now that you know how to find and unlock Starling Bikes, you're all set for your next adventure š