Safety with BerylFAQs and tips for staying safe
I've been involved in an accident while riding a Beryl vehicle. What should I do?
How to request a new parking locationHow to request a new location for a Beryl Bay
What do I do if my vehicle is damaged?Finding and reporting a broken or damaged Beryl vehicle
Minute Bundles
Payment and charges on a Day Pass
The app says my bike is locked but the journey hasn't ended?Help with locking problems at the end of a journey
I'm struggling to unlock a vehicle using NFCProblems with unlocking using the NFC on your phone
The app says my bike is unlocked but the lock hasn't released?Help if your bike doesn't unlock when expected
Driving licence requirements for riding Beryl e-Scooters
Safe and legal usage of Beryl e-scootersHow to ride an electric scooter safely and legally
Data sharing with the Department for TransportA quick summary of what data we share with the DfT and why we share it
What should I do if I forgot to end my e-scooter ride?
e-Scooter Error Codes
What should I do if my e-scooter runs out of battery?
How long does the battery last on the Beryl e-Scooter?
Helmets for riding Beryl e-Scooters