If you are seeing an error code showing on the LED screen on the handlebars of the e-Scooter, then we have a few tips that can help.
Error code:
18E please try to ensure the throttle (Go button) is returned to its original position and try again.
19E please return the left brake handle to its original position and try again.
20E please return the right brake handle to its original position and try again.
If these fixes have not sorted the issue or you are seeing a different error code, please end the journey and contact the customer service team on the in-app chat.