Skip to main content

Unlocking via SMS - Setting Up an Account

You can now unlock our vehicles without a smart phone!

Scott avatar
Written by Scott
Updated over 10 months ago

We have heard from some users that they would like to be able to ride with us, but don't have access to a smartphone. We have found a solution to this!


How to set up an account to unlock via SMS.

You will need to create an account and manage this from a computer/laptop.

For Greater Manchester: https://manchester.beryl.cc/

For All Other Schemes: https://app.beryl.cc/

Once signed up, you can manage your account here just like our app users:

  • add/remove card details

  • view promotions

  • how to ride instructions

  • FAQ's

  • validate your telephone number

You will not be able to:

  • purchase minute bundles & passes

  • validate driving licences online, this needs to be done via the app!


Once you are set up on the website, you will then need to unlock a vehicle via SMS. Click here to find out how to do this!



​How to Contact Us via Email:

  1. Send your email to support@beryl.cc

  2. Please include the following information in your email:

    • Email address registered to your Beryl account

    • Mobile number registered to your Beryl account

    • A detailed description of your issue or question

Email Support Hours:

  • Our team monitors emails from Monday to Sunday 7 AM - 9 PM (GMT)

Did this answer your question?