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๐Ÿšฒ Set Up, Sign In, and Start Riding ๐Ÿ’›

Getting Started with the Starling Bank Bike App

Shannon avatar
Written by Shannon
Updated this week

Ready to ride? Getting started with Beryl is quick and easy! Whether you're hopping on a bike or scooter, all you need is the Beryl app to unlock your journey.



๐Ÿ“ฒ Download the App

The first step is to download the free Starling Bank Bike app from your app store:

Once you open the app for the first time, you'll be guided through a simple setup process to create your account. The on boarding will also walk you through the key features of the app, so youโ€™re ready to ride in no time.
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๐Ÿ” Logging In Made Easy: Magic Links

Forget passwords. We use Magic Links to keep your login simple and secure.
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Hereโ€™s how it works:

  1. Open the app and enter your email address.

  2. Check your inbox for an email from us.

  3. Tap the Magic Link in the email.

  4. Youโ€™ll be instantly signed into the app!

Tip: Click the link from your mobile device for the smoothest login experience. If you click from a desktop, youโ€™ll be asked to confirm your email before the app logs you in on your phone.
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๐ŸŽ‚ Who Can Ride?

The minimum age to hire and ride a Starling Bank bike is 16.
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While we love that cycling is for everyone, this age limit is in place for safety and insurance reasons.
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Please note:

  • Pedal & e-Bike riders must be at least 16 years old.

  • Someone aged 16 or over cannot unlock a vehicle for someone younger.

Letโ€™s all ride responsibly.

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