If you need to contact someone about your Bee Network Cycle Hire account or troubleshoot a bike or journey question, please contact Beryl directly through the in-app chat, online webchat at beryl.cc, by emailing firstname.lastname@example.org, or by calling 0203 0035044. You can also report vandalism or abandoned bikes to Beryl.
The Beryl customer support team is available seven days a week from 7am to 9pm.
For any questions about the Bee Network Cycle Hire, contact the TfGM customer support team:
Phone: 0161 244 1000 select option 5, then option 1
Monday to Friday: 7am-8pm