All Collections
Greater Manchester
Contact us
Getting in touch with the Bee Network Cycle Hire
Getting in touch with the Bee Network Cycle Hire

When and how to contact customer support

Shannon avatar
Written by Shannon
Updated over a week ago

If you need to contact someone about your Bee Network Cycle Hire account or troubleshoot a bike or journey question, please contact Beryl directly through the in-app chat, online webchat at beryl.cc, by emailing support@beryl.cc, or by calling 0203 0035044. You can also report vandalism or abandoned bikes to Beryl.

The Beryl customer support team is available seven days a week from 7am to 9pm.

For any questions about the Bee Network Cycle Hire, contact the TfGM customer support team:

Phone: 0161 244 1000 select option 5, then option 1

Monday to Friday: 7am-8pm

Weekends: 8am-8pm

Did this answer your question?