Beryl offers flexible payment options for riders in Bournemouth, Christchurch & Poole so you can choose what works best for your journeys. You will be charged by the minute, with base fees and additional charges depending on how you ride.
🪙 Standard Pay As You Ride Pricing
£1 unlock fee
9p per minute - Pedal bike
17p per minute - e-Bike
21p per minute - e-Scooter
Example:
If you ride an e-bike for 15 minutes and end the journey in an active Beryl Bay, you will pay: £1 unlock fee + (15 x £0.17) = £3.55
⏱️ Minute Bundles
Choose from 50 mins (£5), 100 mins (£8), 200 mins (£14), or 400 mins (£24)
Minutes are deducted automatically as you ride
Free unlocks for pedal bikes
£1 unlock fee applies to e-Bikes and e-Scooters
Great value for regular riders looking to save on per minute costs
Example:
A 15 minute e-Scooter ride will cost you £1 unlock fee & 15 minutes from your balance, equal to £3.15
🔋 What happens if I use up my minutes during a journey?
If your pass expires while you're riding:
Your bundle will no longer be active.
Any remaining time in your journey will be charged at our standard Pay As You Ride rates:
£1 unlock fee, plus
8p per minute for Beryl bikes
17p per minute for e-bikes
20p per minute for e-scooters
These charges will apply from the moment your bundle minutes run out.
🎟️ Riding Passes
Great value for regular riders. These passes include a fixed number of minutes and remain active for a set time period.
⏸️ Pausing Your Journey
Need to make a quick stop during your ride? You can pause your journey up to 15 minutes at a time in the Beryl app to keep the vehicle reserved while you step away. However, it’s important to note that pausing still charges per minute.
⚠️ Additional Charges
To help maintain service and ensure fairness for all users, certain additional fees may apply:
Out of Bay Fee: £5
Charged when a ride ends outside of a designated Beryl Bay.
Out of Zone Fee: £10
Applied if you finish your journey outside the marked service area (shown in red on the map).
Out of Zone Fee after 24 Hours: £80
If the vehicle is not returned to the operating zone within 24 hours, an additional fee will be applied.
Unlocked or Undocked Vehicle Fee: £10
Make sure the rear lock is properly engaged at the end of your ride. If a vehicle is left unlocked, it may be vulnerable to theft or vandalism and will not be available to others. This fee applies in addition to your ride cost.
🔒 You can find guidance on how to lock your bike correctly in the app.