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Unlocking via SMS - Setting Up an Account
Unlocking via SMS - Setting Up an Account

You can now unlock our vehicles without a smart phone!

Scott avatar
Written by Scott
Updated over 4 months ago

We have heard from some users that they would like to be able to ride with us, but don't have access to a smartphone. We have found a solution to this!


How to set up an account to unlock via SMS.

You will need to create an account and manage this from a computer/laptop.

For Greater Manchester: https://manchester.beryl.cc/

For All Other Schemes: https://app.beryl.cc/

Once signed up, you can manage your account here just like our app users:

  • add/remove card details

  • view promotions

  • how to ride instructions

  • FAQ's

  • validate your telephone number

You will not be able to:

  • purchase minute bundles & passes

  • validate driving licences online, this needs to be done via the app!


Once you are set up on the website, you will then need to unlock a vehicle via SMS. Click here to find out how to do this!



​How to Contact Us via Email:

  1. Send your email to support@beryl.cc

  2. Please include the following information in your email:

    • Email address registered to your Beryl account

    • Mobile number registered to your Beryl account

    • A detailed description of your issue or question

Email Support Hours:

  • Our team monitors emails from Monday to Sunday 7 AM - 9 PM (GMT)

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