Live Chat Support
Our dedicated Customer Service Team is available to assist you through our live chat feature. This is the quickest way to get real-time support for any issues or questions you may have.
How to Access Live Chat:
In the map view, our "Live Chat" button is located at the top right corner of the page.
Click on the "Live Chat" button and select "Send us a message"
Please choose the reason for contacting us.
A representative will be with you shortly to assist you.
Live Chat Hours:
Monday to Sunday: 7 AM - 9 PM (GMT)
Email Support
For non-urgent inquiries or if you prefer to reach out via email, our Customer Service Team is also available to assist you. We aim to respond to all email inquiries within 24 hours.
How to Contact Us via Email:
Send your email to support@beryl.cc
Please include the following information in your email:
Email address registered to your Beryl account
Mobile number registered to your Beryl account
A detailed description of your issue or question
Email Support Hours:
Our team monitors emails from Monday to Sunday 7 AM - 9 PM (GMT)
We are committed to providing you with the best possible support. Whether you choose to contact us via live chat or email, our team is here to ensure your experience with us is smooth and satisfactory.