Beryl

The fastest way to get support is through our Live Chat feature in the app. Our friendly team is online and ready to assist you in real time. ​

🟢 Live Chat Hours: Monday to Sunday | 7 AM to 9 PM (GMT) ​

Open the Beryl app and go to the map view

Tap the "Live Chat" button in the top-right corner

One of our team members will be with you shortly ​

1. Open the Beryl app and go to the map view
2. Tap the "Live Chat" button in the top-right corner
3. Select "Send us a message"
4. Choose your reason for contacting us
5. One of our team members will be with you shortly ​

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If your query isn't urgent or you'd prefer to email us, we’ve got you covered there too ​ Email us at <a href="" rel="nofollow noopener noreferrer" target="_blank">support@beryl.cc</a> ​

🕒 Email Support Hours: Monday to Sunday | 7 AM to 9 PM (GMT) ​

We aim to reply to all emails within 24 hours ✅ ​

The email address linked to your Beryl account

The mobile number linked to your Beryl account

A detailed description of your issue or question

- The email address linked to your Beryl account
- The mobile number linked to your Beryl account
- A detailed description of your issue or question

No matter how you get in touch, our Customer Service Team is committed to making your Beryl experience as smooth as your ride 💚

Whether you're riding or just planning your next trip, our team is ready to help with any questions or issues.

💬 Need Help?

Find answers and get help from Intercom Support and Community Experts

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💬 Need Help?

Live Chat Support

Email Support

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