Hiring a bike is simple - first you must download and register on the Starling Bank Bike app.

To unlock a bike, you need to click the ‘Unlock Bike’ button, which will direct you to scan your phone (via your phone’s NFC function) over the touchpad between the handlebars on the bike to unlock.

Once the yellow handle on the stand has dropped and the rear lock has unlocked, you can pull the bike out of the cycle hire stand to start your ride.

If you decide not to unlock the bike, you can press cancel, and the app will direct you back to the home page.

Unlocking with bike ID

If your NFC (contactless) unlocking is not working, you can unlock a bike with the 6-digit bike ID (which is written on the unlock pad). Key the bike ID into your app.