If you find a bike that looks lost, please get in touch and our on-street team will collect the bike and take it home.

Provide the postcode or What3Words location where you found the bike and, if possible, the bike ID number - the six-digit number located on the unlocking pad in the middle of the handlebar.

If you are based in Manchester:

You can get in touch by:

Phone: 0161 244 1000 select option 6, then option 1

In the Beryl app: instant message in the top right of your screen

Beryl website: chat function in the bottom right corner

Email: starlingbankbikes@tfgm.com

You can report criminal/anti-social behaviour to Greater Manchester police via their LiveChat or by calling 101.