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🚲 How to Find and Hire a Starling Bank Bike

Whether you're heading to work, running errands, or exploring the city, Starling Bank Bikes has you covered

Scott avatar
Written by Scott
Updated today


How to Find a Starling Bank Bike🔎

All available Starling Bank Bikes can be found directly in the app.

  • Bays with vehicles are shown with icons on the map.

  • Look for:

    • ⚡ for e-bikes

  • Tap on any bay icon to see:

    • How many vehicles are available

    • The estimated battery range for e-bikes



​🔢 Unlocking with the Bike ID

If your phone doesn’t support contactless, no problem. You can still unlock the bike using the 6-digit unlock ID on the unlock pad.



Having Trouble? Here’s What to Do

Lock not opening
Make sure nothing is blocking the rear wheel lock (like a spoke), and try gently wiggling the lock bolt while the mechanism is activating.

Vehicle unavailable
You’ll receive an in-app message if the vehicle is out of service. It may need repair or be waiting for collection. Simply find another nearby vehicle to continue your journey.



🔍 Filtering for Specific Vehicle Types

Looking for just an e-bike? Use the filter tool in the top right corner of the map.

  • Turn filters on/off for each vehicle type

  • Filter for one or multiple types at once

  • Bays with available filtered vehicles will be shown on the map

  • A blue dot on the filter icon means you have filters active



Now that you know how to find and unlock Starling Bank Bikes, you're all set for your next adventure 💛

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