Beryl

When does the Bee Network Bike Share launch?  Where will I find the bikes?

When is Cycle Hire coming to Manchester?

Annabel Stanley

Maria

Chris

Greater Manchester

Manchester - Customer Enquiries

Finding and reporting a broken or damaged bike

What do I do if my bike is damaged?

How do I report an abandoned bike?

Requesting new locations for cycle hire stands

Can I suggest a location for a new cycle hire station?

General information

What are the features and specifications?

What kinds of bikes are available?

What are the bike’s safety features?

What size range does the bike suit?

What is being done to mitigate the spread of infection ?

Are the bikes COVID-19 safe?

Managing the battery life of your hired e-bike

What happens if my e-bike runs out of battery?

About the Bee Network bikes

How to unlock a bike. Hiring a bike. Using the stand.

How to hire a bike in Greater Manchester

Creating and logging into your Beryl account

How do I log in to the Beryl app?

Understanding the pre-authorisation check before hiring a bike

What is the pre-authorisation charge?

Riding and parking zones in Greater Manchester

Where can I ride?

Can I park my bike anywhere?

How old must I be to hire a bike in Greater Manchester?

What is the minimum age to hire a bike?

Can I hire more than one bike?

Can I take a Bee Network Bike on a train or tram?

GM - Unlocking via SMS - Setting Up an Account

GM - Unlocking via SMS - Unlocking a Vehicle

Getting started > Hiring a bike

How do I stay safe when riding?

Getting Started > Rider safety

Ending your bike journey and locking your bike

How do I lock my bike?

What happens if the cycle hire stand is already full when I arrive?

Getting started > Locking a bike

Costs for hiring a bike in Greater Manchester

How much does it cost to hire?

How do I pause my ride?

Pricing

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