Greater Manchester

When is Cycle Hire coming to Manchester?

When does the Bee Network Bike Share launch? Where will I find the bikes?

Written by Annabel Stanley
Updated over a week ago

Customer Enquiries

When and how to contact customer support

Written by Annabel Stanley
Updated over a week ago

What do I do if my bike is damaged?

Finding and reporting a broken or damaged bike

Written by Annabel Stanley
Updated over a week ago

How do I report an abandoned bike?

What to do if you find an abandoned bike

Written by Annabel Stanley
Updated over a week ago

Can I suggest a location for a new cycle hire station?

Requesting new locations for cycle hire stands

Written by Annabel Stanley
Updated over a week ago

What kinds of bikes are available?

What are the features and specifications?

Written by Annabel Stanley
Updated over a week ago

What are the bike’s safety features?

Bells, brakes and lights

Written by Annabel Stanley
Updated over a week ago

What size range does the bike suit?

How do I adjust the bike height?

Written by Annabel Stanley
Updated over a week ago

Are the bikes COVID-19 safe?

What is being done to mitigate the spread of infection ?

Written by Annabel Stanley
Updated over a week ago

What happens if my e-bike runs out of battery?

Managing the battery life of your hired e-bike

Written by Annabel Stanley
Updated over a week ago

How do I log in to the Beryl app?

Creating and logging into your Beryl account

Written by Annabel Stanley
Updated over a week ago

How to hire a bike in Greater Manchester

How to unlock a bike. Hiring a bike. Using the stand.

Written by Annabel Stanley
Updated over a week ago

What is the pre-authorisation charge?

Understanding the pre-authorisation check before hiring a bike

Written by Annabel Stanley
Updated over a week ago

Where can I ride?

Riding and parking zones in Greater Manchester

Written by Annabel Stanley
Updated over a week ago

Can I park my bike anywhere?

Parking your bike in Greater Manchester

Written by Annabel Stanley
Updated over a week ago

What is the minimum age to hire a bike?

How old must I be to hire a bike in Greater Manchester?

Written by Annabel Stanley
Updated over a week ago

Can I hire more than one bike?

Riding with friends

Written by Annabel Stanley
Updated over a week ago

Can I take a Bee Network Bike on a train or tram?

Connecting with other forms of transport

Written by Annabel Stanley
Updated over a week ago

How do I stay safe when riding?

Tips for riding bikes in the city

Written by Annabel Stanley
Updated over a week ago

How do I lock my bike?

Ending your bike journey and locking your bike

Written by Annabel Stanley
Updated over a week ago

What happens if the cycle hire stand is already full when I arrive?

Parking your bike safely

Written by Annabel Stanley
Updated over a week ago

How much does it cost to hire?

Costs for hiring a bike in Greater Manchester

Written by Annabel Stanley
Updated over a week ago

How do I pause my ride?

Pausing your ride to run errands

Written by Annabel Stanley
Updated over a week ago