Pricing, payments and promotions

Learn how to add payment cards, find your payment history and how your bundle of minutes works.

17 articles in this collection
Written by Georgia Yexley

Pricing

How much does it cost to hire a pedal bike? (UK)

Pricing and payments information for Beryl Bikes in the UK

Written by Georgia Yexley
Updated this week

Your wallet and payment details

Introducing your wallet

What your wallet is and where you can find it

Written by Georgia Yexley
Updated this week

Changing your payment method

Use a different payment card to pay for your rides

Written by Georgia Yexley
Updated this week

Viewing your payment history

Written by Georgia Yexley
Updated this week

Can I use a foreign card to pay for journeys?

Written by Georgia Yexley
Updated this week

Paying for your rides

What is the pre-authorisation check? (UK)

Information about the £1 pre-authorisation check on payments

Written by Georgia Yexley
Updated this week

Do I have to pay a deposit?

Written by Georgia Yexley
Updated this week

When do I get charged for using a bike?

Written by Georgia Yexley
Updated this week

How do I top up my minutes balance?

Written by Georgia Yexley
Updated this week

Can I automatically top up my minutes balance?

Written by Georgia Yexley
Updated this week

Does my minutes balance expire?

Written by Georgia Yexley
Updated this week

Day Pass information

Payment and charges on a Day Pass

Written by Georgia Yexley
Updated this week

What happens when I buy a Day Pass and I already have a minutes balance?

Written by Georgia Yexley
Updated this week

When does my Day Pass start?

Written by Georgia Yexley
Updated this week

Common payment queries

Why was I charged for parking outside a Beryl Bay?

Written by Georgia Yexley
Updated this week

Why was my card charged even though I have minutes available?

Written by Georgia Yexley
Updated this week

I have a prepaid Minute Bundle. Why do I need funds available on my payment card?

Written by Georgia Yexley
Updated this week