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Pricing, payments and promotions

Pricing, payments and promotions

Learn how to add payment cards, find your payment history and how your bundle of minutes works.

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17 articles in this collection
Written by Georgia Yexley
Pricing

How much does it cost to hire a pedal bike? (UK)

Pricing and payments information for Beryl Bikes in the UK
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Written by Georgia Yexley
Updated over a week ago
Your wallet and payment details

Introducing your wallet

What your wallet is and where you can find it
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Written by Georgia Yexley
Updated over a week ago

Changing your payment method

Use a different payment card to pay for your rides
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Written by Georgia Yexley
Updated over a week ago

Viewing your payment history

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Written by Georgia Yexley
Updated over a week ago

Can I use a foreign card to pay for journeys?

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Written by Georgia Yexley
Updated over a week ago
Paying for your rides

What is the pre-authorisation check? (UK)

Information about the £1 pre-authorisation check on payments
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Written by Georgia Yexley
Updated over a week ago

Do I have to pay a deposit?

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Written by Georgia Yexley
Updated over a week ago

When do I get charged for using a bike?

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Written by Georgia Yexley
Updated over a week ago

How do I top up my minutes balance?

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Written by Georgia Yexley
Updated over a week ago

Can I automatically top up my minutes balance?

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Written by Georgia Yexley
Updated over a week ago

Does my minutes balance expire?

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Written by Georgia Yexley
Updated over a week ago
Day Pass information

Payment and charges on a Day Pass

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Written by Georgia Yexley
Updated over a week ago

What happens when I buy a Day Pass and I already have a minutes balance?

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Written by Georgia Yexley
Updated over a week ago

When does my Day Pass start?

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Written by Georgia Yexley
Updated over a week ago
Common payment queries

Why was I charged for parking outside a Beryl Bay?

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Written by Georgia Yexley
Updated over a week ago

Why was my card charged even though I have minutes available?

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Written by Georgia Yexley
Updated over a week ago

I have a prepaid Minute Bundle. Why do I need funds available on my payment card?

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Written by Georgia Yexley
Updated over a week ago