Pricing, payments and promotions
Learn how to add payment cards, find your payment history and how your bundle of minutes works.
17 articles in this collection
Written by Freya Currie
Written by Freya Currie
Your wallet and payment details
Introducing your wallet
What your wallet is and where you can find it
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Changing your payment method
Use a different payment card to pay for your rides
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Viewing your payment history
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Can I use a foreign card to pay for journeys?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Paying for your rides
What is the pre-authorisation check? (UK)
Information about the £1 pre-authorisation check on payments
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Do I have to pay a deposit?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
When do I get charged for using a bike?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
How do I top up my minutes balance?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Can I automatically top up my minutes balance?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Does my minutes balance expire?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Day Pass information
Payment and charges on a Day Pass
Written by Freya Currie
Updated over a week ago
Updated over a week ago
What happens when I buy a Day Pass and I already have a minutes balance?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
When does my Day Pass start?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Common payment queries
Why was I charged for parking outside a Beryl Bay?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
Why was my card charged even though I have minutes available?
Written by Freya Currie
Updated over a week ago
Updated over a week ago
I have a prepaid Minute Bundle. Why do I need funds available on my payment card?
Written by Freya Currie
Updated over a week ago
Updated over a week ago