Important: Failure to secure the front lock may result in a £30 unlocked bike fee. Hold the front lock in place for at least 2 seconds to secure it. If you find the front lock does not work, please try another stand.
Please follow these steps to properly end your journey and secure the bike:
Push your bike back into an empty cycle hire stand.
Secure the bike to the stand by pushing up the yellow handle on the left-hand side of the stand. Hold the handle in place for a few seconds.
Then push down on the lock lever on the back wheel to end your ride and lock the bike.
Note: When the bike is properly locked, you'll hear the bike chime and you'll get confirmation of the end of the ride in your app.