This year to celebrate Car Free Day and thanks to Watford County Council, we’re offering free rides in Watford.
On Friday 22nd September, all Beryl pedal bike rides will be free for the first 60 minutes, and all Beryl e-bike rides will be free for the first 30 minutes. All rides will have free unlock.
Where are free rides available?
Free rides will be available for all our bikes in the Watford area.
When are the rides available?
The offer runs on Car Free Day - Friday 22nd September.
How do I claim my free rides?
All Beryl pedal bikes will automatically have 60 minutes and the unlock fee deducted at the end of your ride.
All Beryl e-bikes will automatically have 30 minutes and the unlock fee deducted at the end of your ride.
If you don't have an account yet, download the Beryl app here and follow the simple steps to sign up. You'll need to add your card details to hire a bike - this will only be charged if you end a ride out of a Beryl designed bay or out of the designated zone, or your ride exceeds the free period (see below).
How long can I ride for free?
The offer provides free unlock and 30 minutes riding free on Beryl pedal bikes, and 60 minutes riding free on Beryl e-bikes.
Can I ride for longer than 30 minutes on an e-bike?
If your ride is longer than 30 minutes, you'll be charged our standard rate for the remainder of your ride (14p per minute) or minutes will be deducted from your minute balance.
Can I ride for longer than 60 minutes on a pedal bike?
If your ride is longer than 60 minutes, you'll be charged our standard rate for the remainder of your ride (5p per minute) or minutes will be deducted from your minute balance.
How many free rides can I take?
This offer is for unlimited rides on 22nd September.
Will I have to pay out of bay and out of zone fees?
Yes, all out of bay and out of zone fees apply during the free riding promotion.
Watford out-of-bay fee: £5
Watford out-of-zone fee: £10
Watford unlocked bike fee: £10
Remember you can lock your bike and pause your ride for up to 15 minutes without out of bay/out of zone fees (for example if you need to drop into a shop or go to the loo!) The time limits for free rides include any time your ride is paused.
What happens to my Minute Bundle during the promotion period?
If you already have a minute bundle, the minutes will remain in your account and will be there waiting for you to use once the free riding period is over.
Do I need to have a payment card associated with my account?
You must have a valid payment card registered on your account in order to unlock a bike, even during a free ride promotion. Our system will run a pre-authorisation check on your card when you attempt to unlock a bike and you must have at least £1 available on the card in order to pass this check. This is to ensure you have funds available for any out of bay or out of zone fees you incur.