We have different options available for payment so you can choose the best option for your rides in Portsmouth. You are charged by the minute, plus any base fees and additional charges.
Option 1: Pay As You Ride
This option is best for a single ride. You pay £1.50 to unlock the vehicle, then 10p per minute of riding. At the end of the ride, we calculate how long you used the vehicle and your card will be charged.
Example: You ride an e-Bike for 15 minutes, and end the journey in a designated Beryl Bay. You pay a £1.50 unlocking fee, plus 15 mins at £0.10/min = £3.
Option 2: Minute Bundles
This option is best for regular riders. You buy a bundle of minutes before you ride and we deduct your riding time from your balance. The cost of one minute of riding is 5p.
Example: You ride a Pedal Bike for 15 mins, and end your journey in a designated Beryl Bay. You pay no unlocking fee, but you do pay for 15 mins. You will have 15 minutes deducted from your balance at the value of £0.75.
Out-Of-Bay Parking: You'll be charged the convenience fee if you end your ride outside of a designated parking bay. The fee covers the operational cost incurred to return the vehicle to a bay so another user can ride. £10
Out-of-Zone Fee: Beryl operates within large operating zones, agreed with the local authority. If you end your journey outside the red-outlined zone on your in-app map, you will be charged a fee. £25
Out-of-Zone Charge +24 hours: If the vehicle is not brought back into the operating zone within 24 hours, an additional fee will be charged to cover the cost of recovering the vehicle. £80
Unlocked Vehicle Fee: At the end of your ride, please make sure you lock your vehicle correctly to end your ride. Please check in the app to make sure your vehicle has correctly registered as locked. Unlocked and unattended vehicles are at higher risk of being stolen or vandalised, and they will not be available for other users to hire. You will be charged a flat fee, including your ride price. £10