If you find a bike that looks lost, please get in touch and our on-street team will collect the bike and take it home.
Provide the postcode or What3Words location where you found the bike and, if possible, the bike ID number - the six-digit number located on the unlocking pad in the middle of the handlebar.
If you are based in Manchester:
You can get in touch by:
Phone: 0161 244 1000 select option 5, then option 1
In the Beryl app: instant message in the top right of your screen
Beryl website: chat function in the bottom right corner
Email: BNCycleHire@tfgm.com
If you are based anywhere else:
Phone: 020 3003 5044
In the Beryl app: instant message in the top right of your screen
Beryl website: chat function in bottom right hand corner
Email: support@beryl.cc