If you need to contact someone about your Bee Network Cycle Hire account or troubleshoot a bike or journey question, please contact Beryl directly through the in-app chat, online webchat at beryl.cc, by emailing support@beryl.cc, or by calling 0203 0035044.

The Beryl customer support team is available seven days a week from 7am to 9pm.

For any questions about the Bee Network Cycle Hire, contact the TfGM customer support team:

Phone: 0161 244 1000 select option 5, then option 1

Email: BNCycleHire@tfgm.com.

Monday to Friday: 7am-8pm

Weekends: 8am-8pm

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