Please note: the NHS/Keywork Free rides initiative has now ended for all of our schemes. Riders signed up with an NHS email will automatically be switched to a Pay As You Ride pass at our normal rates. If you wish to continue using Beryl Bikes, we recommend you purchase a Minute Bundle for the best value riding.

As the COVID-19 crisis develops in the UK, we’re aware that many people won’t be able to stay home as they’ll be working to protect and aid the general public. We want to ensure these individuals can still be mobile and maintain safe distances from others while travelling to and from their places of work.

Free NHS Access to Beryl Bikes

  • Sign up with your official NHS email address. This will provide you free use of the bikes for all trips ending in a Beryl Bay.
  • Trips must end in a Beryl Bay and be no longer than 60 minutes.The out of bay and out of service area fees will still apply.
  • We currently anticipate making access available until the end of May, but may extend should the crisis continue.
  • NHS access is available in Bournemouth and Poole (sponsored by BCP Council), Hereford (sponsored by Herefordshire Council), Norwich and Watford.
  • NHS staff can apply for the personal loan of a bike by contacting

Key worker access to bikes

Arrangements for key worker access to bikes vary between locations. 

We believe in the power of a bike ride to bring moments of joy and calm into your day. We hope access to the bikes will help individuals retain those important moments in their day-to-day lives.

No Beryl Bay where you need to go? Please fill in our Request a bay online form and include ‘NHS Access’ as the reason why.

Staying safe using shared bikes: Advice on COVID-19

Due to the way our bikes move around operating zones, it’s not operationally possible for us to disinfect the bikes between each ride and also keep the service running for everyone who needs it, so we’re asking our riders to help us out with the following: 

  • Please wash your hands before and after riding a Beryl Bike and wear gloves. If you can’t wash your hands immediately before riding, you can use an alcohol-based sanitiser. Avoid touching your face when you haven't washed your hands. 
  • PIease consider other users and follow sensible precautions as advised by the NHS and the government. 
  • If you are self-isolating as you are unwell with coronavirus symptoms or because someone in your household is unwell, please do not use the Beryl Bikes. If you fall unwell with suspected symptoms of coronavirus while riding a Beryl Bike then you should stop riding them and access information about what to do next via online NHS 111.

For more information on how Beryl is responding to the COVID-19 situation, please see this article. 

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