Your Beryl Bike journey ends when you lock the bike, unless you choose to pause your ride .

Important! Unless you have paused the ride, locking the bike will automatically end your journey and charge you for the current ride duration and any fees based on the bike's location at that moment. 

Where is the lock?

The lock is located just above the rear wheel behind the seat post.

How to close the lock?

To close the lock, simply push down the pin on the left side of the lock until it clicks into place at the bottom. A silver bar will rotate through the back wheel securing the bike wheel in place. When the lock is fully closed, it will chime to let you know.

Parking your bike

Beryl operates with a system of parking bays, called Beryl Bays. These are marked spaces in key locations where you can start and end a ride. You're free to unlock a bike and park outside a Beryl Bay. However, a convenience fee will be added to your journey if you lock the bike outside a Beryl Bay. This helps us maintain an organised bike share scheme in your city.

What happens when I end my ride?

Once you've locked the bike and your ride has ended, you'll be shown a journey summary. This shows you how much the ride cost and where you parked the bike. You'll also be able to see your route and give us any feedback.

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