Contact us
Get in touch if you need help
Michael Willmott avatar
Written by Michael Willmott
Updated over a week ago

We're available 7 days a week if you need help. 

Send us an email:

Chat with us: 

In-app chat
You can access our instant chat from our app or from our website.
From the app, choose the message icon to start a new conversation. This is the quickest way to get in touch with us if you have a question or problem while hiring a bike.

Website chat
On the website, choose the question mark icon in the bottom right hand corner and choose whether you need help with bike lights or Beryl Bike share, then start a conversation.

Give us a call:
You can call our customer service team on  020 3003 5044 from 7am - 9pm Monday-Sunday.

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