We're available 7 days a week if you need help.
Send us an email:
Chat with us:
You can access our instant chat from our app or from our website.
From the app, choose the message icon to start a new conversation. This is the quickest way to get in touch with us if you have a question or problem while hiring a bike.
On the website, choose the question mark icon in the bottom right hand corner and choose whether you need help with bike lights or Beryl Bike share, then start a conversation.
Give us a call:
You can call our customer service team on 020 3003 5044 from 7am - 9pm Monday-Sunday