Our new bikes in Stevenage can be unlocked by scanning the QR code on the bike.
Open the Beryl app, you will be taken to the home page map, at the bottom is the 'unlock' button, click on this.
You will need to allow camera access to unlock using the QR code, this can be done in your phone's settings (alternatively click to enter the 6-digit unlock code manually in the app.)
Next, the camera scanning screen will open. Line up the QR code on the vehicle's handlebars with the square target on the screen on your app.
The vehicle will now automatically unlock.
If you face any issues with unlocking the vehicle please get in touch with us via the apps live chat feature or email support@beryl.cc.
