Saltash Expansion Promotion

Terms and conditions and FAQs.

Rosalie Hoskins avatar
Written by Rosalie Hoskins
Updated over a week ago

We're delighted to announce that from 26th March we are expanding our service area in Cornwall to include Saltash, introducing 15 new parking bays and 44 new bikes.

To celebrate, we're giving the unlock and first 10 minutes free on all journeys starting or ending from all the new Saltash parking bays.

When can I get the offer?

The offer is available from 00:00 26th March until 23:59 26th June 2024.

Where is this offer available?

This offer is available for any rides that start or end at the following new bays:

Yellowtor Road

Carkeel Gateway

Fairmead Road

Pillmere Drive

Callington Road Shops

Church Road Stores

Saltash Leisure Centre

Beatrice Avenue

Broad Walk

Church Road

Saltash Train Station

Old Ferry Road Car Park

Belle Vue Rd

Lower Fore Street

Fore Street

How do I claim my free ride?

Download and open the Beryl app. Find your nearest bay, unlock a Beryl vehicle and start riding.

Your free 10 minutes and unlock fee will be deducted from the total at the end of your ride. Anything above 10 minutes will be charged at the standard pay as you ride rate in your scheme.

If you don't have an account yet, download the Beryl app here and follow the simple steps to sign up. You'll need to add your card details to hire a bike/scooter - this will only be charged if you end a ride out of a Beryl designed bay or out of the designated zone, or your ride exceeds the free period (see below).

How long can I ride for free?

The offer provides free unlock and 10 minutes riding free.

Can I ride for longer than 10 minutes?

If your ride is longer than 10 minutes, you'll be charged our standard rate for the remainder of your ride. See here for your scheme prices.

How many free rides can I take?

As many rides as you would like within the campaign timeframe.

Will I have to pay out of bay and out of zone fees?

Yes, all out of bay and out of zone fees apply during the free riding promotion.

Do I need to have a payment card associated with my account?

You must have a valid payment card registered on your account in order to unlock a bike, even during a free ride promotion. Our system will run a pre-authorisation check on your card when you attempt to unlock a bike and you must have at least £1 available on the card in order to pass this check. This is to ensure you have funds available for any out of bay or out of zone fees you incur.

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