To help our riders get comfortable on a cargo bike we're making the first ride free up to 60 minutes, with no unlock fee.

Where are free rides available?

Free rides will be available for all our cargo bikes in Hackney and Westminster.

Who can claim the free rides?

The discount is for new riders and will apply to your first ride with Beryl only.

How do I claim my free rides?

The discount is automatic. Just take a ride and we will automatically deduct 60 minutes and the unlock fee at the end of your ride.

How long can I ride for free?

The offer provides free unlock and 60 minutes riding free.

Can I ride for longer than 60 minutes?

If your ride is longer than 60 minutes, you'll be charged our standard rate for the remainder of your ride (10p per minute).

Will I have to pay out-of-bay and out-of-zone fees?

Yes, all out-of-bay and out-of-zone fees apply during the free riding promotion.
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Out-of-bay fee: £5

Out-of-zone fee: £10

Unlocked bike fee: £10
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Remember you can lock your bike and pause your ride for up to 60 minutes without out-of-bay/out-of-zone fees. The time limits for free rides include any time your ride is paused.

Do I need to have a payment card associated with my account?

You must have a valid payment card registered on your account in order to unlock a bike, even during a free ride promotion. Our system will run a pre-authorisation check on your card when you attempt to unlock a bike and you must have at least £1 available on the card in order to pass this check. This is to ensure you have funds available for any out-of-bay or out-of-zone fees you may incur.