Beryl offers flexible payment options for riders in the West Midlands so you can choose what works best for your journeys. You will be charged by the minute, with base fees and additional charges depending on how you ride.
🪙 Standard Pay As You Ride Pricing
£1 unlock fee
20p per minute
Example:
If you ride for 15 minutes and end the journey in an active Beryl Bay, you will pay: £1 unlock fee + (15 x £0.20) = £4
⏱️ Minute Bundles
Choose a 100 mins bundle for £16
Minutes are deducted automatically as you ride
Free unlocks
Great value for regular riders looking to save on per minute costs
Example:
A 15 minute e-Scooter ride will cost you 15 minutes from your balance, equal to £3
🔋 What happens if I use up my minutes during a journey?
If your pass expires while you're riding:
Your bundle will no longer be active.
Any remaining time in your journey will be charged at our standard Pay As You Ride rates:
£1 unlock fee, plus 20p per minute
These charges will apply from the moment your bundle minutes run out.
🎟️ Riding Passes
Great value for regular riders. These passes include a fixed number of minutes and remain active for a set time period.
⏸️ Pausing Your Journey
Need to make a quick stop during your ride? You can pause your journey up to 15 minutes at a time in the Beryl app to keep the vehicle reserved while you step away. However, it’s important to note that pausing still charges per minute.
⚠️ Additional Charges
To help maintain service and ensure fairness for all users, certain additional fees may apply:
Out of Bay Fee: £10
Charged when a ride ends outside of a designated Beryl Bay.
Out of Zone Fee: £20
Applied if you finish your journey outside the marked service area (shown in red on the map).
Out of Zone Fee after 24 Hours: £80
If the vehicle is not returned to the operating zone within 24 hours, an additional fee will be applied.
Unlocked or Undocked Vehicle Fee: £30
Make sure the rear lock is properly engaged at the end of your ride. If a vehicle is left unlocked, it may be vulnerable to theft or vandalism and will not be available to others. This fee applies in addition to your ride cost.
🔒 You can find guidance on how to lock your bike correctly in the app.