The festive season is finally upon us and to help our riders make the most of late-night shopping in Bournemouth, Christchurch and Poole we are offering free rides!
Every Thursday leading to Christmas, riders can enjoy up to two free 20-minute rides and unlock on all bikes, e-bikes and e-scooters from 5 pm to midnight.
Where are free rides available?
Free rides will be available in the Bournemouth, Christchurch and Poole area only.
When are the rides available?
from 5 pm to midnight on the following dates:
Thursdays 5th December 2024
Thursday 12th December 2024
Thursday 19th December 2024
How do I claim my free rides?
All Beryl pedal bikes, e-bikes and e-scooters will automatically have 20 minutes and the unlock fee deducted at the end of your ride.
If you don't have an account yet, download the Beryl app here and follow the simple steps to sign up. You'll need to add your card details to hire a bike - this will only be charged if you end a ride out of a Beryl designed bay or out of the designated zone, or if your ride exceeds the free period (see below).
Can I ride for longer than 20 minutes?
If your ride is longer than 20 minutes, you'll be charged our standard rate for the remainder of your ride based on the vehicle you're riding, check the prices here.
How many free rides can I take?
This offer is for 2 rides per person per Thursday between 5 pm and midnight.
Will I have to pay out of bay and out of zone fees?
Yes, all out of bay and out of zone fees apply during the free riding promotion.
What happens to my Minute Bundle during the promotion period?
If you already have a minute bundle, the minutes will remain in your account and will be there waiting for you to use once the free-riding period is over.
Do I need to have a payment card associated with my account?
You must have a valid payment card registered on your account in order to unlock a bike, even during a free ride promotion. Our system will run a pre-authorisation check on your card when you attempt to unlock a bike and you must have at least £1 available on the card in order to pass this check. This is to ensure you have funds available for any out of bay or out of zone fees you incur.